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If the recipient of the card is not satisfied with the condition of the flowers / flower card we will give a full refund - No questions asked. 

If you would like to return your Flowercard, follow the simple instructions below:

Please email us at admin@flowerheads.co.uk to let us know you'd like to return your card.

In your email, quote your details and include a photograph of the flowercard if possible.

Ensure you start the return procedure on the same day as the card is received, due to the perishable nature of the goods.

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