Letterbox friendly parcels
COVID-19 changes to service
Flowerheads uses The Royal Mail for delivering our parcels. Due to the effects of Covid-19 their services are under constant review, the current latest information can be seen at
Our delivery schedules are therefore liable to changes that we are unable to control. We will endeavour to ensure that cards are delivered on time however we cannot accept liability for late delivery due to circumstances outside of our control.
PLEASE NOTE - The following delivery information applies to our nationwide Flowerheads service. For The Flower Acre local delivery service please CLICK HERE
At Flowerheads, we know that sending special gifts is all about timing and our fresh flower delivery will help make things that little bit easier.
Our easy online ordering system means you can plan to send Flowerheads for seasonal greetings, special occasions and birthdays all year round. Simply choose the dispatch date for your order (Standard delivery details are shown below).
To be absolutely certain of next day delivery choose the day before you want it to get there and select ‘Express delivery’.
Please Note that even with Express delivery Royal Mail does not guarantee Saturday deliveries and does not deliver on Sundays and Bank Holidays.
WE ONLY SUPPLY AND DELIVER WITHIN THE UK
1. Standard Delivery – Free
We use Royal Mail 1st Class delivery, deliveries will be dispatched on the date chosen at checkout. If the order date is the same as dispatch date then orders placed by 10 am will be dispatched the same day. Orders will arrive within 1-2 working days after dispatch date chosen (most arrive 1 day after dispatch) however to guarantee following day delivery please select the upgrade to Express delivery at the checkout stage.
Please note that orders placed for a Friday dispatch should arrive Monday using this delivery option provided the Monday is not a Bank Holiday. No Royal Mail deliveries on Sundays and Bank Holidays.
2. Express Delivery – £10
Please note that the date you choose in this section is the DISPATCH date from us.
Deliveries will arrive the next working day (if the order is placed by 10 am the day before). Simply select the dispatch day as the day before you want your gift to arrive. Orders are sent by Royal Mail special delivery and tracked. It should be noted that a signature will be required upon delivery for the next day option. N.B. Royal Mail doesn't guarantee Saturday deliveries and doesn't deliver Sundays and Bank Holidays.
Sadly we are unable to guarantee Next Day Delivery to the Channel Islands nor the Scottish Islands. See Royal Mail - Frequently Asked Questions to see where and when Royal Mail delivers for this service.
To protect floral arrangements and personalised gifts, and to make your gift truly special, every gift is sent in a delivery box. All our boxes will fit through a typical (250mm * 350mm * 45mm) letter box opening.
Caring for your Flowers
- Your flowers are well watered and fed before dispatch so should have plenty of water for transit.
- A pipette is enclosed with your card for further watering. Please use this to water your flowers as soon as you receive them, and subsequently add water daily to keep the flower stems damp.
- We advise placing your card on a protective mat to avoid water damage to furniture.
- We enclose full instructions with our cards so the recipient will know what to do to care for their flowers.